Sales Associate - Mall

We have opportunities in our Jewellery Stores!

Our team is looking for a passionate and energetic Sales Associate to join our team! Are you passionate about retail and service excellence? Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones? Don’t miss the chance to create your #Incredible career in a dynamic and international work environment.

The Sales Associate is responsible for providing excellent customer service and contributing to the achievement of sales targets (quantitative and qualitative, individual and team). The main purpose of the SA is to help the customer select, within our universe of jewels, the ones that best express their personality.

• Masters all the features of the products enhancing technical and stylistic details and attends all the LINKs training to be always posted on the new launches.
• Understands and gives priority to the customer’s needs in order to offer the best possible experience in store.
• Participates proactively and efficiently in sales activities, making use of all the tools and the sales channels available (online and offline).
• Contributes actively to the achievement of the sales objectives according to both the individual and the store’s goals which are constantly monitored.
• Maintains a high and consistent level of customer service standards.
• Asks constantly for feedback from customers, using quality surveys.
• Manages all issues related to the customer service in a serious, helpful and professional manner, in particular: complaints, returns, individual orders, etc.

• Participates, ensuring that the store, the back office, and the inventory are always kept clean and tidy.
• Checks the products delivered to the store, organizes and arranges them for display.
• Takes part in stock control and internal inventory.
• Organizes shipments to customers.
• Takes part in Visual Merch
• Keeps private any confidential information, in particular sensitive data concerning the company, the team, and the customers.
• Supports the company’s sustainability choices by implementing measures that reduce our environmental impact and minimize waste.

• With the support of the SM, is co‑responsible for its own training and constant updating.

Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!