Quality Control Officer Job Johannesburg area,South Africa,Quality Assurance

About the Role To maintain and continuously improve quality and product standards across the supply chain, ensuring products meet required specifications, regulatory requirements, and customer expectations. This role plays a critical part in driving quality compliance, supporting continuous improvement initiatives, and reducing defects, rework, and warranty claims.

Key Responsibilities

Manage and coordinate quality systems, standards, inspections, and controls to ensure products and services meet required quality standards
Ensure all equipment, tools, jigs, fixtures, and gauges are calibrated and verified in line with calibration procedures and standards
Read and interpret engineering drawings to perform dimensional checks and communicate corrective actions to relevant departments
Develop and maintain systems that promote quality awareness and continuous improvement across operations
Take full ownership of non-conformance reports (NCRs) from initiation through investigation, corrective action, and closure
Compile, manage, and report on weekly reject data, ensuring accuracy and follow-up on corrective actions
Analyse quality data and trends, identifying recurring issues and recommending improvement actions
Conduct quality meetings with production staff, supervisors, and management
Lead or support investigations into product failures and customer complaints
Perform root cause failure analysis (RCFA) for quality-related issues across raw materials, components, processes, and finished goods
Support production teams with non-conformance handling, rework processes, sorting, and segregation of non-conforming materials
Apply statistical sampling techniques for inspection of incoming, in-process, and finished goods
Conduct process and supplier audits where required and track corrective actions
Support ISO compliance and quality assurance activities
Assist with staff training and competency assessments related to quality standards and procedures
Promote and support health and safety practices within production environments
Maintain a clean, organised work area in line with 5S principles
Perform additional quality-related duties as required

Key Interfaces

Production staff at all levels
Quality, R&D, Production Support, and Stores teams
Procurement and suppliers
Branches and customers (as required)

Key Competencies & Behavioural Attributes

Strong verbal and written communication skills
High attention to detail with a strong quality mindset
Analytical and data-driven approach to problem-solving
Ability to work independently with minimal supervision
Purpose-driven, motivated, and proactive
Disciplined with strong time management skills
Sense of urgency and accountability
Commitment to continuous learning and personal development
Flexible and adaptable in a production environment

Functional & Technical Skills

Experience in Quality Control procedures, practices, and principles within a manufacturing environment
Ability to read and interpret engineering drawings for dimensional inspection
Competent in the use of measuring equipment such as verniers, micrometres, and gauges
Strong numeracy skills
Proficient in MS Office, with Excel experience essential

Qualifications & Experience

Minimum 3 years’ experience in Quality Control or Quality Assurance within a production/manufacturing environment, with a strong focus on incoming goods
Mechanical Engineering Diploma and/or a Trade Test in the Mechanical Engineering field
Experience with ISO 9001 or similar quality management systems, including auditing and maintenance
Experience in an engineering or manufacturing environment (advantageous)
Professional accreditation or certification in Quality Management (advantageous)
SAP experience (advantageous)

Please note that only suitable candidates will be contacted.


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