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Business Manager - Furniture Solutions

Job in Johannesburg, 2000, South Africa
Listing for: JLL
Full Time position
Listed on 2026-02-07
Job specializations:
  • Management
    Business Development, Client Relationship Manager, Program / Project Manager
Job Description & How to Apply Below

Job Location : Johannesburg, Gauteng, South Africa Final date to receive applications : February 13, 2026

Role and Mission

Reporting directly to the local South African Director - Furniture Solutions, you will.

Responsibilities
  • Client Engagement
    • Serve as primary liaison between design teams and clients throughout project lifecycle.
    • Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins.
    • Leverage enthusiasm and expertise to drive customer acquisition and retention.
    • Ability to build, nurture and maintain strong relationships.
  • Technical Expertise
    • Maintain comprehensive furniture product knowledge across diverse project types.
    • Knowledge of comprehensive end-to-end circular services relating to furniture assets – including, but not limited to - Digital Product Passports;
      Product and component tracking;
      Inventory management;
      Furniture assessment;
      Re-use and refurbish processes;
      Disposal and distribution;
      Responsible Recycling;
      Industry accreditations and standards.
    • Collaborate with architects and designers to create opportunities, and prepare suitable furniture proposals that meets clients requirements.
    • Stay current with industry developments, sustainability trends, and circular economy practices.
    • Apply technical insights to provide creative solutions aligned with overall interior design concepts.
    • Broad knowledge of global brands, manufacturers and their product portfolio’s.
  • Project Management
    • Manage complete project lifecycle from initial consultation through implementation.
    • Coordinate client and supplier relationships, administration, and delivery.
    • Ensure seamless project execution and client satisfaction.
Education
  • Ensure seamless project execution and client satisfaction.
Professional Experience
  • Minimum 5 years relevant furniture industry ‘Dealer’ experience.
  • Proven team experience in furniture supply/design.
  • Strong business acumen with demonstrated customer satisfaction results.
Technical Knowledge
  • Deep understanding of furniture design principles and ability to read technical layouts and shop-drawings.
  • Knowledge of local workplace regulations.
  • Familiarity with sustainability and circularity best-practice processes, applications and materials.
Technical Skills
  • Advanced proficiency in Microsoft Office suite.
  • Experience with Salesforce, Navision, preferred.
  • Fluency in English (written and verbal).
  • Valid South African driving license.
Personal Attributes
  • Team spirit and empathy in managing diverse stakeholder relationships.
  • Strong organizational skills for complex project coordination.
  • Dynamism and energy to drive commercial business growth.
  • Flexibility to adapt to changing client needs and market conditions.
  • Dynamic problem-solving abilities.
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