Operations Director
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-23
Listing for:
Afro Miaki Group
Full Time
position Listed on 2026-01-23
Job specializations:
-
Management
-
Transportation
Job Description & How to Apply Below
RESPONSIBILITIES
- Core Accountability Areas
- Delivery & logistics performance (Retail + Redistribution)
- Fleet efficiency, utilisation, and cost
- Warehouse productivity, stock handling, and shrinkage
- Procurement discipline and supplier governance
- Operations cost control and reporting
- SOPs, governance, and segregation of duties
- Store operational efficiency (back-of-house and floor support)
- Objectives:
Stabilise fleet utilisation and route execution;
Reduce downtime, breakdowns, and emergency interventions;
Bring delivery cost per case back to industry-acceptable levels - KPIs (within 6 months):
Delivery cost per case reduced by further 15–20%;
Fleet utilisation >85% (daily route completion vs capacity);
Unplanned breakdowns reduced by 40%;
On-time delivery rate consistently >95%
- Objectives:
Eliminate procurement leakage and ad-hoc purchasing;
Implement structured sourcing, pricing, tendering, and contract management;
Reduce stock levels through better planning and discipline, while maintaining >95% available in stock - Additional KPIs:
Reduce overstocks to 96%;
Route performance dashboards implemented across all depots;
Distribution SOPs fully documented and enforced;
Delivery labour productivity (cases per labour hour) increased by 25%
- Logistics, Warehousing & Distribution
- Own end-to-end order fulfilment and delivery execution
- Align warehouse, fleet, and sales planning
- Reduce manual workarounds and operational firefighting
- Fleet Management
- Lead rent vs buy strategy and fleet rationalisation
- Control fuel, maintenance, insurance, accident, and rental costs
- Implement telematics, preventative maintenance, and driver KPIs
- Retail & Redistribution Operations
- Ensure consistent operational standards across stores and depots
- Balance service excellence with margin and cost discipline
- Support store managers with clear operational frameworks
- Cost Control & Continuous Improvement
- Own the operations cost base
- Deliver sustainable savings, not short-term cuts
- Drive Lean thinking, SOPs, and root-cause resolution
- Leadership & Governance
- Build and lead a strong operations leadership team
- Set clear KPIs and consequences
- Act as the operational voice at Exco and Board level
- Partner closely with Finance, Commercial, and IT
- Bachelors degree in Operations Management, Supply Chain Management, Logistics, Industrial engineering, business Management, or a related field.
- Postgraduate qualification such as an MBA, MBL, or Postgraduate Diploma in Business/ Operations/ Supply Chain (advantageous)
- 5+ - 10+ years senior operations leadership experience
- Experience in retail, FMCG, wholesale, or logistics-intensive environments
- Multi-site, multi-region operational leadership
- ERP / WMS / routing systems experience
- Exposure to both retail and redistribution models
- Strong cost-control and execution discipline
- Leadership Style
- Hands-on, structured, and decisive
- Data-driven and KPI-obsessed
- Comfortable challenging legacy practices
- Calm under pressure, execution-focused
- Between 7 - 10 Years
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