Fraud Complaints Lead - Customer Outcomes & Insights
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-22
Listing for:
Absa Group
Full Time
position Listed on 2026-01-22
Job specializations:
-
Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Fraud Complaints to lead the fraud complaints team. The role focuses on developing a fraud complaints strategy, ensuring timely resolutions, and improving customer experiences. Candidates must have over 5 years of experience in complaints management or fraud operations, along with team leadership capabilities. This position offers an opportunity to shape the future of the fraud solutions team in a dynamic environment.
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