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CX Design Lead
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
A leading recruitment agency is seeking a Specialist in Customer Experience Design to shape and implement customer strategies using the Steve Towers methodology. The ideal candidate will have a degree in Industrial or Process Engineering and 3-5 years of experience in designing customer experiences. Responsibilities include developing performance metrics, managing transformation roadmaps, and collaborating with stakeholders to enhance customer satisfaction.
Join a dynamic team committed to continuous improvement and innovation in customer service.
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