Manager Commercial Underwriting

Manager Commercial Underwriting page is loaded## Manager Commercial Underwritinglocations:
Gauteng, Johannesburg time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 20, 2026 (30+ days left to apply) job requisition :
JR104196##
** Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.
**** Job Purpose
** Design, implement and manage a technical underwriting framework for TIH Business Insurance (BI) that fosters superior risk selection, streamlined processing, loss ratio management and underwriting profitability.
** Responsibilities
* * Underwriting  Make authoritative decisions about technical or professional underwriting and business enhancement solutions that would significantly improve business performance. Introduce underwriting rules on the acceptance of business. Resolve escalated underwriting complaints and escalated underwriting opinions on claims. Support and contribute to the renewal of BI’s reinsurance programme in line with business strategy. Ensure optimal placement of facultative cases.
Operations Management  Manage a significant risk operational area for the organization. Focus on delivery, compliance, system oversight. Monitor operational efficiencies and re-engineer where required.
Product & Solution Development  Manage a medium-sized specialist team. May also be responsible for managing the definition, development and delivery of a significant product or service, ensuring alignment with customer requirements. Review and enhance BI products accordingly (addressing gaps and competitively). Undertake market opportunity assessment for BI products and undertake comparative analysis on key competitors’ products.
Risk Management & Analysis  Evaluate individual risks for acceptance where potential high risk scenarios exist or where there are changes to a clients’ claims behaviour. Determine underwriting processes and minimum risk acceptance criteria for BI's.
Underwriting Policy Development & Implementation  Develop underwriting frameworks for the underwriting department. Take responsibility for creating underwriting procedures and monitoring their implementation within underwriting. Monitor adherence to set mandates through technical audits and controls as set in the underwriting framework. Leverage all available information from our partners, the industry and internally to ensure we are constantly reviewing the underwriting processes, systems and protocols with a view to improve efficiencies and to ensure best practice.
Operational Compliance  Ensure that business activities within the area of responsibility comply with relevant external regulatory codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization. Undertake technical underwriting audits. Develop, manage and maintain business rules around when audits are required and adhere to underwriting guidelines and standards by managing audits. Ensure that business objectives and personal delivery aligns to and meets the TSW principles.
Leadership and Direction  Identify and communicate the actions needed to implement the underwriting strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. Articulate and communicate key deliverables and business context to the team.

Enable the team through required business processes, systems and knowledge. Ensure development plans for the team are created, contracted and monitored. Revise coaching needs and role profiles to enable customer focused context and expectations.
Stakeholder Engagement  Identify and manage internal and external stakeholder relationships (TIH companies; Brokers; Reinsurance brokers; Management colleagues). Find out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
Perform…