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Non-Motor; Commercial & Personal Lines Claims Technician

Job in Johannesburg, 2000, South Africa
Listing for: Labourlinq Recruitment (Pty) Ltd
Full Time position
Listed on 2026-01-30
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below
Position: Non-Motor (Commercial & Personal Lines) Claims Technician
Non-Motor Claims Technician | Parktown, Johannesburg

A well-established, medium-sized short-term Insurance Brokerage, located in Parktown, is looking for a technically focused Non-Motor Claims Technician to join their team!

The Role: This specific role focuses on the end-to-end management of non-motor claims within both Commercial and Personal lines. It is an ideal position for a disciplined professional who enjoys the technical complexity of non-motor risks and thrives in a team-centric atmosphere.

Key Responsibilities
  • Take full ownership of non-motor claims (Property, Liability, etc.) from initial registration through to final settlement.
  • Apply in-depth knowledge of standard policy wordings to evaluate cover, apply correct excesses, and provide technical guidance.
  • Build and maintain strong relationships with clients, insurers, and contractors, ensuring a personalised service experience.
  • Appoint and coordinate with assessors and adjusters, ensuring accurate damage reporting and cost control.
  • Maintain digital records, manage a high-volume diary system, and process information on various insurer portals with zero errors.


Minimum Requirements
  • Matric (Grade 12) qualification.
  • Minimum of 2 years of claims experience within the short-term insurance industry.
  • Previous experience in a broker environment is highly beneficial.
  • Valid DOFA confirmation with the FSB where applicable.
  • Familiarity with both Commercial and Personal lines.
  • Reliable transport (own vehicle preferred) and residence within the Johannesburg area.
Technical Skills & Attributes
  • Microsoft Excel and various insurer portal systems.
  • Strong verbal and written communication skills.
  • Ability to work effectively within a team and follow instructions with precision.
  • A proactive approach to problem-solving and meeting strict deadlines.
  • Punctuality and a commitment to the personalised service standards of the brokerage.
Remuneration

Market-related CTC based on experience

If you do not hear from us within 2 weeks, please consider your application unsuccessful.

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