Claims Assessor

Job Description

Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organization in order to meet customer. These claims may include funeral , death, disability, dread disease and retrenchment claims.

Hello Future Motor Claims Handler,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

• Administrate Short Term Motor Claims
• Manage the claim from the claim registration to finalization
• Be customer centric.
• Manage your time to ensure all short-term motor claims are attended to in set turnaround times
• Manage customer and supplier complaints
• Pay attention to details Manage personal development to increase own skills and competencies

• Matric is essential
• Have an NQF Level 5 Certificate would be advantageous
• Have 2 – 3 years' experience in claims call center environment, of which 1 to 2 years ideally in a Motor Claims

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with First Rand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/01/26