Retentions Agent; Short Term Insurance

Retentions Consultant (Short Term Insurance) – Johannesburg.

Insurance Retentions Consultant with minimum 2 years’ retentions experience and minimum 1 year’s outbound call centre sales experience in the short term insurance industry, required to start asap in Sandton, Johannesburg.

Salary: R10 500 basic + Comm + Benefits.

Minimum Requirements:

• Matric
• RE5 essential
• Class of Business essential
• NQF4 Short Term Insurance (150 FAIS credits) or better essential
• Minimum 2 years’ short term insurance retentions experience required
• Minimum 1 year’s outbound call centre sales experience essential
• Knowledge of Short Term Personal Lines Insurance Products essential
• Cold calling experience and stable employment record required

Duties and Responsibilities:

• Identify origin and reason for policy cancellations
• Responding to clients re intend to cancel policies
• Gain understanding of client portfolio across products
• Upsell through needs analysis and available coverage
• Provide competitor comparisons
• Where applicable offer discounting strategies
• Brand reputation management
• Update customer information
• Arrange for outstanding payments

If you are a South African Citizen & your CV meets the above criteria, please send your CV.