Group Technology Analyst Human Resources Entry

Help us shape the future of our people experience.

At De Beers Group, we believe in creating a brilliant experience for our people. As part of our People Services team, you’ll help us deliver innovative, inclusive, and efficient services that support our colleagues across the globe. We’re a company that thrives on creativity, collaboration, and continuous improvement and we’re looking for someone who shares that spirit.

We’re the world’s leading diamond company, but our brilliance goes beyond the gems we discover. It’s in the way we support our people, invest in their growth, and create a workplace where everyone can thrive. If you’re passionate about people technology, great employee experience, and building robust HR systems foundations - this is your opportunity to shine.

Job Description :

• Provide day-to-day support for HR systems, responding to user queries and troubleshooting issues.
• Carry out routine system administration (updates, configuration changes, permissions).
• Assist with implementing minor enhancements, including documentation and testing.
• Maintain system documentation, knowledge articles, and user guides.

• Gather user feedback, flag recurring issues, and support small user experience improvements (forms, workflows, navigation).
• Participate in vendor discussions by providing examples, data, and feedback.

• Perform data accuracy checks and work with HR teams to resolve data issues.
• Ensure compliance with data privacy and security processes, escalating risks appropriately.
• Support preparation of materials for governance forums.

• Support legacy and operational systems by monitoring performance and reporting issues.
• Monitor Time & Attendance integrations and assist with troubleshooting.
• Liaise with third-party vendors for tickets, updates, and testing.

• Conduct routine maintenance such as permissions updates, workflow adjustments, homepage tile changes, and mass data loads.
• Support user acceptance testing for enhancements and fixes.
• Coordinate superuser forums: agendas, updates, actions.

• Help monitor existing AI/automation tools, logging issues and feedback.
• Support process owners in identifying simple automation opportunities.
• Follow compliance guidelines for ethical and privacy-sensitive AI use.

• Bachelor’s degree or National Diploma in a relevant field is required.
• 2–4 years’ experience in HR, HR Operations, or HR Systems support within a medium or large organisation.
• Experience working with an HRIS platform;
  Success Factors exposure beneficial but not essential
  .
• Solid understanding of HR processes across the employee lifecycle and how they translate into system workflows.
• Competent user of Microsoft Office (Excel, Outlook, Teams); experience with basic data handling or reporting is an advantage.
• Demonstrated ability to follow structured processes, apply quality checks, and manage confidential information responsibly.

• Strong attention to detail and accuracy when working with data, transactions, or system configurations.
• Good problem‑solving ability with a willingness to explore system behaviour and learn through investigation.
• Ability to document processes, update user guides, and communicate technical information in a clear, simple way.
• Comfortable coordinating across multiple stakeholders (HR, IT, vendors) to resolve issues or support system changes.
• Customer‑focused mindset with patience and professionalism when supporting system users.

The post is dependent on the successful completion of the company’s pre-employment protocol such as qualification verification, relevant psychometric assessments, and clear security clearance.

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers, and the world around us.

Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.