Data & BI Support Analyst

Job Specifics

• Location:
  
  Modderfontein, JHB
• Role Type:
  Permanent
• Work Type:
  On-Site

Job Overview

An established organisation is seeking a Data & BI Support Analyst to support its Business Intelligence function. The successful candidate will work closely with the BI Manager to transform multi-source data into accurate, timely, and actionable insights. This role combines strong data fundamentals with modern, AI-assisted analytics to accelerate reporting, dashboard development, and decision support.

Key Responsibilities

• Design, build, and maintain data pipelines (ETL) from SQL databases, Excel/CSV files, and other data sources
• Develop, publish, and continuously improve dashboards and reports using Power BI, including data modelling, DAX, and Power Query
• Write efficient and reliable SQL queries for data extraction, validation, and KPI calculations
• Support the implementation of data quality controls, including completeness, accuracy, and reconciliation checks
• Apply best practices to validate and verify data prior to internal or external distribution
• Leverage AI-enabled tools (e.g. Copilot, ChatGPT or similar) to accelerate insight generation, including trend analysis, anomaly detection, hypothesis development, and executive-ready narratives
• Collaborate with the BI Manager and business stakeholders to translate business requirements into analytical outputs and insights
• Contribute to continuous improvement of reporting processes and analytical delivery

Qualifications and Experience

• Grade 12 (or equivalent)
• Relevant tertiary qualification (Degree or Diploma) in Data Analytics, Information Systems, Statistics, Computer Science, or a related field
• 2–4 years’ experience in a Data Analyst or BI support role, preferably within operational or service-driven environments

Technical Skills and Knowledge

• Intermediate to advanced SQL (joins, aggregations, performance optimisation)
• Power BI expertise, including data modelling, DAX, Power Query, and dashboard performance optimisation
• Advanced Excel skills, including Pivot Tables, Power Query, and data cleansing techniques
• Exposure to Python or similar tools for reporting or automation (advantageous)
• Awareness of data governance, data quality, and data privacy principles (e.g. POPIA)
• Experience with AI-assisted analytics tools for insight generation (advantageous)
• Think-Cell experience (nice to have)
• Strong analytical storytelling skills, with the ability to translate data into clear, actionable insights

Behavioural and Personal Competencies

• Strong written and verbal communication skills, with the ability to tailor messaging to different audiences
• Analytical and critical thinking with sound judgement and decision-making ability
• Strong planning, organisation, and time management skills
• Ability to work collaboratively within a team and engage effectively with stakeholders
• High levels of integrity, professionalism, and work ethic
• Adaptable and resilient, with the ability to perform effectively in a changing environment
• Proactive problem-solving mindset and a bias towards action and continuous improvement