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Data Analyst

Data Analyst - Call Centre Collections & Insights

Job in Johannesburg, 2000, South Africa
Listing for: Kontak Recruitment
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    Data Analyst
Job Description & How to Apply Below
A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates. Proficiency in R and Python, along with reporting and communication skills, is essential.

The role offers opportunities to impact operational efficiency in a dynamic call centre environment.
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