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Customer Insights Analyst

Job in Johannesburg, 2000, South Africa
Listing for: Smollan
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    Data Analyst
Job Description & How to Apply Below
Position: CUSTOMER INSIGHTS ANALYST

Key Focus Areas

  • Drive Actions to Completion
  • Operational Excellence and Client Satisfaction
  • Value and Cost saving
  • Analysis and Reporting
Experience

4–5 years of experience in Information Technology. 3 years of experience in customer data analysis and model development within customer/retail and manufacturing environments.

Essential / Minimum: 0–5 years.

Education

Diploma or Degree/NQF level 6 or 7.

Skills & Competencies
  • Information Systems
  • Business Intelligence Management
  • Resilience & Stress Management
  • Computer Literacy – Qlikview/Power BI/self‑service models
  • Computer Literacy – SQL Server Analytical Services (SSAS) and SQL
  • Presentation Skills
  • Information Architecture
  • Impact & Influence
  • Data Manipulation and Analysis Techniques
  • Data Interpretation
  • Data Governance
  • Attention to Detail
  • Communication Skills (verbal & written)
  • Computer Literacy – MS Office Excel
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