OM Bank - Lead UX Designer

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

At OM Bank, we strive to attract incredible people who are passionate about coming together for a higher purpose—building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose to inspire and enable our customers to grow and sustain their prosperity.

We are looking for a highly skilled and experienced Lead (UX) Designer to join our dynamic design team at one of South Africa's newest banks. The ideal candidate will lead a diverse design team to deliver seamless and innovative digital banking experiences for a mobile platform, ensuring a customer centred approach in all design elements.

This role involves strategic planning, guiding the design team across different squads and cross‑functional teams, hands‑on contributing, and ensuring that the bank’s digital offerings are user‑friendly and aligned with the strategic objectives.

• Lead the UX design team across multiple squads
• Ensure the highest levels of consistency and quality across all UX projects
• Collaboration:
  
  Work closely with product owners to define user experience goals
• Communication with BA’s, Dev leads and other team members to ensure designs are feasible and implemented accurately
• Participate in UX Team development processes and stand‑ups
• User Testing:
  Assist in planning and assisting in usability tests and other design research activities. Take the user feedback and iterate designs accordingly to enhance user experience and satisfaction
• Innovation:
  Stay abreast of UX trends, tools, and technologies. Propose innovative design solutions that enhance user experience and drive digital banking forward
• Mentorship:
  Mentor designers, providing guidance and feedback to help them grow in their UX design skills
• Reports into the Head of UX

• Minimum 8 years of experience in UX/UI/Product design, specifically in the banking or financial services industry
• Minimum 2 years of experience leading a team of designers
• Relevant Qualification in Design, Human-Computer Interaction, or a related field
• Extensive experience in UX design and proven track record in a leadership role
• Expert level skills in Figma (Including but not limited to):
• Design system architecture
• General file hygiene
• Creating assets from scratch
• Ensure clear and consistent naming for layers and components
• Create, edit and apply, variants, variables, and interactions to manage different states, density modes, and layouts
• High level of competency in Jira and Confluence
• Strong understanding and at least a medium level of competency in using AI tools in UX
• Strong understanding of user‑centred design principles
• Proven ability to develop and implement UX strategies
• Excellent leadership, communication and presentation skills, with the ability to articulate design decisions and user research findings to various stakeholders
• Ability to influence stakeholders at all levels
• Continued education certification - Advantageous
• Demonstrable success stories as a leader of your team
• A strong portfolio showcasing a wide range of UX design projects, including workflows, wireframes, and user interface designs

Action Planning, Agile Project Management, Computer Literacy, Customer Value Proposition Development, Data Compilation, Evaluating Information, Executing Plans, IT Implementation, Market Analysis, Market Research Analysis, Product Development

Business Insight, Collaborates, Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity

NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

21 January 2026, 23:59