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First-Line ISP Tech Support Analyst; Fibre/LTE/VoIP
Job in
Johannesburg, 2000, South Africa
Listed on 2026-01-16
Listing for:
Cool Ideas Service Provider
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and problem-solving skills. A qualification in IT is essential, and familiarity with ticketing systems is advantageous.
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