Operations & Strategy Assistant

About the Role

We are a growing, service-based business working primarily with US-based clients. We are looking for a driven and organised Growth Operations & Strategy Assistant to work closely with the founder and help execute growth initiatives across data, outreach, and systems.

This is not a basic admin role. It is a hands-on position for someone who enjoys responsibility, ownership, and working independently in a fast-moving environment.

• Source, review, and organise lead and market data

• Execute and improve outreach campaigns (email, text, calling)

• Manage follow-ups and engagement tracking

• Maintain and refine outreach scripts and processes

• Manage tasks and workflows using

• Update and maintain CRM records (e.g. Close CRM or Salesforce)

• Ensure data accuracy across systems

• Identify gaps and suggest process improvements

• Support the founder in executing growth strategies

• Assist with onboarding materials, client documentation, and brochures

• Help keep the website and client-facing materials updated

• Take ownership of projects from start to finish

• Highly organised with strong attention to detail

• Tech-savvy and comfortable learning new systems

• Confident working with data, CRMs, and task tools

• Self-starter who does not need close supervision

• Reliable, proactive, and solutions-focused

Experience in operations, growth, sales support, or startups is a strong advantage.

• Hours: US Eastern Time (EST) working hours

• Location: Remote (South Africa)

• Compensation: Competitive hourly rate, based on experience

• Direct exposure to strategy and decision-making

• High trust, low micromanagement

• Clear growth and long-term opportunity

• Work across multiple business initiatives over time