Senior Revenue Operations Specialist

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team united by our desire to connect diverse people with shared values for a bolder impact.
• We employ just over a thousand team members across five countries and aim to grow to over 5,000 by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships, we’ll always find EMPATHY

This role is designed as a strategic 2IC to the Director of Rev Ops. You’ll be expected to not only execute but also think ahead, anticipate team and business needs, and act as a trusted partner in operational decision-making. We’re looking for a highly accountable, systems-driven, and business-minded Senior Rev Ops pro to lead operational execution and cross-functional tooling strategy.

You'll own our Rev Ops systems, lead GTM project delivery, and help automate and scale processes through AI and tooling while also supporting revenue forecasting, insights, and strategic decision-making. This is a high-impact, execution heavy role and you’ll triage inbound Rev Ops requests, oversee GTM tooling, and directly support scalable growth, all while building the foundational systems that allow Boldr to scale with confidence.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values:
Curious, Dynamic and Authentic.

WHAT WILL YOU DO

GTM Systems, AI, & Tooling:

• Own Hub Spot CRM administration — including properties, workflows, lifecycle management, automation, reporting
• Implement AI-enabled tools, automations, and process improvements within the GTM stack to drive efficiency and scalability
• Manage lead enrichment, data hygiene, and workflow automation (Hub Spot, Clay, Zapier)
• Optimize GTM systems, maintain forecasting tools, and support reporting across teams
• Partner with senior admins or developers on complex integrations and tooling enhancements

Rev Ops Project Management & Enablement:

• Scope and lead cross-functional Rev Ops initiatives — from concept through to project scoping and execution
• Triage and prioritise inbound Rev Ops requests, manage timelines, and track execution in Click Up, and communicate updates accordingly
• Develop and maintain Rev Ops SOPs, playbooks, and enablement assets
• Provide light design support for internal resources(Google Slides, Cava)
• Identify blockers early, align stakeholders, and ensure project accountability

Strategic Ops, Forecasting & Business Infrastructure:

• Support revenue forecasting — pipeline reviews, forecast tracking, and reporting
• Drive process improvements within Rev Ops operations, systems, and workflows
• Manage contract workflows, approvals, and lifecycle management in our CLM and Hub Spot
• Monitor dependencies, proactively communicate risks, and identify areas for process improvement

YOU ARE…

• Curious and authentic, just like us! #beboldr
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE…

• 5+ years of experience in Revenue Operations, Business Operations, or GTM Enablement, with a demonstrated ability to lead cross-functional projects and influence strategic decision-making
• Proven success leading Rev Ops initiatives and projects - from technical execution to strategic planning
• Deep, hands-on experience with Hub Spot (certification required), implementing AI tools, automation, and process improvements
• Experience implementing and managing AI tooling, automation workflows and GTM integrations (e.g. Clay, Zapier)
• Familiarity with insights tools (Fathom, Apollo, Gong, or similar)
• Experience developing documentation, SOPs, or enablement materials to scale…