Solution Specialist – SAP Module

Join to apply for the Solution Specialist – SAP Module role at Blue Pearl

1 week ago Be among the first 25 applicants

Join to apply for the Solution Specialist – SAP Module role at Blue Pearl

Job Purpose

To analyse, design, configure, deploy, and maintain SAP and related system solutions aligned with business processes and requirements. The Solution Specialist ensures operational excellence, supports business continuity, and drives efficiency through innovative system design, configuration, and integration. This role is essential in ensuring the SAP ecosystem supports business objectives and evolves in line with strategic needs.

Job Description

Job Purpose

To analyse, design, configure, deploy, and maintain SAP and related system solutions aligned with business processes and requirements. The Solution Specialist ensures operational excellence, supports business continuity, and drives efficiency through innovative system design, configuration, and integration. This role is essential in ensuring the SAP ecosystem supports business objectives and evolves in line with strategic needs.

Job Overview

The Solution Specialist is an Information Technology employee that is responsible for understanding the business process requirements for certain functions in the business and for the design, configuration, deployment and maintenance of system-based solutions that will meet the needs of the business client.

These employees configure new system functionality, but they are also responsible for maintaining, updating and troubleshooting existing system functionality. The main focus for Solution Specialists is the SAP system, and in some instances the Clients global systems and other local systems.

This job forms part of the Information Technology division and job incumbents work across several teams aligned to business functions. The work that these employees perform has an impact on business continuity.

Resource in this team will report to Senior Manager IT:
Solutions for a specific area of focus.

Requirements



Key Responsibilities

Business Process Analysis

• Engage with business users through workshops and interviews to gather and verify system requirements.
• Analyses current business processes, system usage, and potential areas for optimisation.
• Collaborate with Business Analysts to validate Business Requirement Specifications (BRS).

• Translate business requirements into functional specifications.
• Design optimal system processes and configurations that align with SAP best practices.
• Prepare Functional & Technical Specifications for development and integration.

• Configure SAP modules to meet business requirements.
• Develop new system functionality or enhance existing ones in collaboration with developers.
• Ensure technical integrity of all configurations and document all changes accurately.

• Design and document system integrations between SAP and external/local systems.
• Ensure seamless data flow and consistent performance across integrated systems.

• Develop comprehensive test plans and coordinate user acceptance testing (UAT).
• Manage test cycles, log issues, and validate bug fixes.
• Lead deployment activities including go-live planning, stakeholder communication, and post-deployment support.

• Prepare and deliver user training materials and sessions.
• Ensure users are adequately trained and supported during and after implementation.
• Provide support for helpdesk tickets and troubleshoot issues raised by users.

• Monitor system performance, maintain configurations, and troubleshoot issues.
• Proactively suggest system/process improvements to business stakeholders.
• Ensure updates and patches are applied in accordance with governance protocols.

• Lead or participate in system implementation projects, including scoping, planning, execution, and tracking.
• Manage project resources, timelines, and stakeholder communication.
• Escalate risks and manage issues to resolution.

• Maintain regular communication with business and IT stakeholders.
• Collaborate with team members across IT and business units…