Human Capital Business Partner

Company Description

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

The Human Capital Business Partner (HCBP) will be responsible for leading, implementing and delivering Human Capital (HC) initiatives aligning to business objectives and needs, partnering with leaders and relevant stakeholders in prioritizing recruitment, performance management, labour relations, talent management, reward and recognition and initiatives in enhancing people solutions in alignment to the overall HC and business strategy.

The HCBP will assist in the development and implementation of the HC operational plan based on a holistic understanding of our diverse workforce, enabling attraction, development and retention of top talent. You will be responsible for maintaining personnel records, managing employee documents (including employment records, onboarding and offboarding guides) and updating internal databases. Assisting with the administration that encompasses the full end to end employee life-cycle.

They should have a good understanding of business functions, good communication, interpersonal, organisational and tactical thinking capabilities.

• Ensure that Recruitment and Selection principles and practices are aligned to the EE transformation plan in order to achieve the agreed upon targets.
• Ensure best practice of recruitment and selection is in place to attract the best talent
• To ensure that effective and appropriate HC Policies and Procedures are in place which meet legal requirements, best practice and organisational objectives
• Evaluate and align internal processes to ensure effective and efficient recruitment and selection.
• Recruit, select and onboard new employees as per the agreed recruitment and selection procedures.
• Work with leaders, having a full understanding of their departments and recruitment requirements.
• To maintain consistent service delivery to ensure client satisfaction.
• Conduct recruitment in alignment to the HC budget.

• Assist managers in identifying gaps for employee development to support delivery of KPI's in alignment to department and overall business strategy.
• Coach managers with regards to HC and people related processes as per clients’ needs such as recruitment of talent, industrial relations and performance management.
• Ensure that the Performance Management process and principles are applied by managers as per the process guidelines and timelines.
• Ensure that the performance management principles and processes are understood, adopted and followed across the business.
• Ensure that management implement and execute performance and goals processes within the guided timelines.
• Facilitate the Performance Management process with line management and employees.
• Commit to developing self by remaining up to date with HC best practice, local and international trends.

• Ensure that HC processes are aligned and applied as per legislation, policies and internal processes.
• Ensure implementation of legislative and compliance matters relating to labour practices.
• Ensure that HC, payroll, benefit and other HC administrative queries are resolved effectively and timeously.
• Ensure that managers and employees receive effective and appropriate advice and support on the implementation and interpretation of HC policies and procedures.
• Assist in the implementation of culture initiatives with the business unit and wider Kaelo.
• Provide input to development, testing and implementation of HC modules for PSIBER as it relates to employee information, recruitment and selection, performance and goals, reward and recognition, budgets and succession planning.
• Support employee wellness programmes and initiatives.
• Ensure that all employee engagement and communications are considered from a Human Capital strategy perspective.