Human Resources Manager

Overview

We are seeking an experienced and strategic Human Resources & Resourcing Manager to lead and manage the full HR function while overseeing end-to-end recruitment and resourcing operations. This role is both operational and commercial, requiring a professional who can manage internal HR processes, contractors, and staff, while actively driving new resourcing business and strengthening existing client relationships. The successful candidate will serve as a key liaison between the business, clients, and candidates, ensuring compliance, performance, and growth across the HR and talent acquisition space.

• Human Resources Leadership
  :
  Lead and manage the full HR function across the organization.
• HR policies, procedures & compliance
  :
  Develop, implement, and maintain HR policies, procedures, and compliance frameworks.
• Employee relations
  :
  Oversee employee relations, including disciplinary processes, warnings, grievances, and performance management.
• Labour matters
  :
  Manage CCMA and labour-related matters, including preparation and liaison with legal advisors.
• HR operations
  :
  Monitor and manage employee leave balances, payroll inputs, and HR records.
• Onboarding
  :
  Oversee staff onboarding, inductions, and offboarding processes.
• Legal compliance
  :
  Ensure compliance with South African labor legislation and best practices.

• Recruitment & Resourcing
  :
  Lead end-to-end recruitment across permanent, contract, and project-based roles.
• Candidate management
  :
  Screen, shortlist, and submit suitable candidates to clients.
• Interviews
  :
  Manage interview processes, including sitting in on client and internal interviews.
• Contractor management
  :
  Oversee contractor management, including contracts, renewals, performance, and compliance.
• Delivery quality
  :
  Ensure quality, turnaround time, and client satisfaction across all resourcing deliverables.

• Business Development & Client Engagement
  :
  Identify and develop new business opportunities for resourcing and talent services.
• Client expansion
  :
  Engage with existing clients to expand resourcing partnerships and repeat business.
• Relationship management
  :
  Build and maintain strong client relationships through ongoing engagement and service delivery.
• Meetings & presentations
  :
  Participate in client meetings, negotiations, and service presentations related to resourcing.
• Growth collaboration
  :
  Collaborate with leadership to support growth strategies within the talent and HR space.

• Stakeholder & Client Liaison
  :
  Act as the primary HR and resourcing contact for clients.
• Service excellence
  :
  Manage client expectations and ensure service excellence.
• Advisory support
  :
  Provide HR and recruitment advisory support to clients where required.

• Key Requirements

• Degree or Diploma in Human Resources, Industrial Psychology, or a related field
  .

• Minimum 5+ years’ experience in Human Resources and Talent Acquisition.

• Strong experience in resourcing, contractor management, and client-facing recruitment
  .

• Proven exposure to labour relations, CCMA cases, and disciplinary processes
  .

• Experience in business development or account management within a resourcing environment
  .

• Strong knowledge of South African labour legislation
  .

• Excellent communication, negotiation, and stakeholder management skills
  .

• Ability to work independently and lead the HR function end-to-end
  .

• Key Competencies
  :

  • Strategic thinking and commercial awareness

  • Strong leadership and decision-making ability

  • High attention to detail and compliance

  • Relationship-building and client engagement

  • Problem-solving and conflict resolution

• Lead and shape the HR and resourcing function

• High-impact role with business growth exposure

• Client-facing, strategic, and operational responsibility

• Opportunity to influence policy, people, and performance