Assistant Food & Beverage Manager

PRIMARY JOB PURPOSE
This role supports the Food and Beverage Manager by managing all Food & Beverage outlets. Managing staff
performance and service levels in all department areas. Is responsible for the efficient and effective staffing of the
department.

KEY RESPONSIBILITIES

• Assumes responsibility as “Duty Manager” for the Club whilst on duty.

• Manages all food cost, beverage cost and operating equipment, then investigates variances.

• Implements staff development and training initiatives to improve service levels and staff morale.

• Visible and attentive to members and guests by doing walking abouts, assessing service levels and checking staff
performance.

• Holds regular meetings with various managers and supervisors to resolve department challenges, to maintain or
improve the service levels to members and guests.

• Conducts staff performance appraisals as and when required.

• Implements corrective action for staff in consultation with management.

• Manages proper accounting records and reconciles the point-of-sale systems and member revenues.

• Prepares payroll submissions to be reviewed and signed off by Food &Beverage Manager or Club Manager.

• Addresses member and guest complaints whilst on duty, then advises the Food & Beverage and Club Managers
about appropriate corrective actions taken.

• Carries out all objectives, duties, and tasks as per the job description and assigned by management.

PERSONAL ATTRIBUTES& SKILLS

• Independent thinker with strong leadership and mentoring abilities.

• Strong communication skills (written and verbal).

• Driven, interpersonal skills ability to build relationships.

• Responsible and trustworthy.

• Computer literate in Microsoft office, Jonas and Jarrison.

• Budgeting and forecasting skills will be an advantage.

• Available to work shifts and flexible hours.

ASSISTANT FOOD & BEVERAGE MANAGER MINIMUM / PREVIOUS EXPERIENCE

• Previous experience in a Club environment (an advantage).

• 4 years’ experience in a similar role.

• 3 years’ Managerial experience

QUALIFICATION

• Minimum Matric/ Grade 12 Certificate

• Tertiary qualification in Hospitality Management and Food and Beverage environment. (preferred