Cluster Revenue Manager

Overview

Are you ready to turn numbers into narratives and transform revenue management into an art form? Join Radisson Hotel & Convention Centre Johannesburg OR Tambo, where we don't just crunch numbers; we turn data into delightful tales of success.

We are currently seeking a Revenue Manager to join our vibrant team. At Radisson Hotel & Convention Centre Johannesburg, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Revenue Manager
, you bring a high level of strategic acumen, a goal-driven approach, and a deep commitment to optimizing revenue streams to our dynamic Revenue Management Team. Your expertise and passion for maximizing profitability will be invaluable in steering our revenue strategies to new heights.

• Supports the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled.
• Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where key revenue management metrics are identified, communicated and delivered.
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
• Inventory management – maintain accurate levels of inventory, based on forecasted demand; uses effective restriction methods in periods of high demand; setting yield controls in the PMS / CRS systems based on forecasted demand to ensure maximum revenue potential and RPP performance in conjunction with the hotels’ overall performance objectives; uses effective space-release policies to maximise rooms revenue; reviews hotel data and online systems;
  
  ensures all rates are loaded in all systems; ensures parallel pricing and inventory is maintained between the hotel and other distribution channels; ensures group inventory cut-off dates are managed in line with contract and demand; implements black-out dates and reviews frequently to see if adjustments are needed
• Pricing and Positioning – ensures a correct rate positioning in each segment and for each season; tracks and monitors price sensitivity; ensures a continuous analysis of competitor’s rates in each segment and presents at least quarterly during the revenue meeting; uses all tools available to ensure correct pricing information; ensures RFP requests are handled in a timely manner; ensures maximum Rev Par penetration;
  
  develops and reviews an annual transient and group pricing policy; develops and reviews a demand & city events calendar and on quarterly basis in cooperation with Director of Sales & Marketing
• Market Intelligence – keeps up-to-date knowledge of main competitors; monitors competitor pricing/strategies and gathers and analyses market intelligence through the use of available systems; reviews key demand periods to maximise RevPAR and profits; key contact for all E-Commerce partners and Web Registry contracts in line with RHG policies; has up-to-date knowledge of marketplace/demand generators
• Revenue Analysis and Tracking – conducts weekly Revenue Management meetings; ensures accurate reporting for market segmentation, production tracking and monitoring,…