Rapid Response Administrator

Rapid Response Administrator (three year contract)

• Reference Number : refs/035245
• Directorate :
  CoGTA Rapid Response, Monitoring and Oversight
• Number of Posts : 15
• Package : R per annum (plus benefits)
• Enquiries :
  Caiphus/ Andy, cell: /51

Requirements :

• Matric/ NQF Level 4, coupled with a minimum of 1 year experience in Service delivery environment or relevant field. Understanding of the Community Development environment will be an additional advantage.
  
  Competencies:
  
  Basic Knowledge of Community Needs:
  In-depth understanding of the specific issues and challenges faced by the community;
  Basic Knowledge of Social and Political Systems:
  Knowledge of how local, state, and national systems work, including policies and laws affecting the community;
  Basic Knowledge of Resources and Services:
  Awareness of available resources, services, and support systems for the community;
  Proficiency in both verbal and written communication to effectively convey messages, rally support, and engage with diverse audiences;
  Ability to plan, coordinate, and execute activities and events efficiently;
  Ability to identify issues, develop strategies, and implement solutions;
  Genuine concern for community issues and a strong desire to effect positive change;
  Ability to understand and relate to the experiences and needs of community members;
  Capacity to persist in the face of challenges, setbacks, and resistance;
  High ethical standards and honesty in actions and communications. A valid driver’s license.

Duties :

• Participate in planning events (community meetings, rallies, workshops etc);
  Prepare logistics for Community Events;
  Support in the advocating of public engagements;
  Participate and support in engagements for improved service delivery efforts;
  Community Outreach:
  Develop stakeholder relations database;
  Provide support and participate in strengthening relations in community outreach programmes;
  Capture on database receipt of complaints from municipalities;
  Gather information from support units (internal and externally within the department) for purpose to address community concerns of service delivery issues;
  Keep data of department responsible to fix service delivery issues or concerns;
  Provide feedback to complainant in municipalities;
  Provide statics for preparation of quarterly report on community concerns;
  Participate in local service projects;
  Support in conducting needs assessments and gather data to identify key issues affecting the community;
  Support in creating action plans and strategies for reaching those goals.

Notes :

• It is our intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. Preference will be given to people with disabilities. Applications should be submitted strictly online at (Use the "Apply for this Job" box below). or  and it should be accompanied by a most recent Z83 form and comprehensive Curriculum Vitae (CV), certified copies of qualifications and Identity will be submitted upon request (no postal or hand delivery applications will be accepted).
  
  It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful.

Employer :
Department of Co-Operative Governance and Traditional Affairs

Location :
Johannesburg

Closing Date : 23-02-2026

Criteria Questions

Do you have a Matric/ NQF Level 4?

Do you have a minimum of 1 year experience in Service delivery environment or relevant field?

Do you possess the following competencies:
Basic Knowledge of Community Needs:
In-depth understanding of the specific issues and challenges faced by the community;
Basic Knowledge of Social and Political Systems:
Knowledge of how local, state, and national systems work, including policies and laws affecting the community;
Basic Knowledge of Resources and Services:
Awareness of available resources, services, and support systems for the community;
Proficiency in both verbal and written communicati

Do you have a valid driver’s license?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.