Aftersales Technical Training Supervisor

Duties include:

• Responsible for the formulation of the annual training plan and the classification of technical training levels;

• Responsible for the preparation of training materials and the transformation of training materials;

• Responsible for the construction of the training base and preparation of training AIDS;

• Responsible for organising and implementing dealer service and technical training;

• Responsible for TSB document preparation and distribution;

• Collect, organize and issue technical cases;

Minimum requirements:

• Technical Training Qualification or equivalent, Bachelors Degree in Engineering (advantageous)

• 5 years and above automotive aftersales experience with training experience

• Train the Trainer Certification (advantageous)

• Lean Six Sigma (advantageous)

• Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods

• Knowledge of after-sales service processes, standards and specifications

Competencies:

• Ability to analyse training needs, course design, materials production and training implementation.

• Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds