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Customer Success Mgr./ CSM Customer Service Rep

Customer Experience Strategist

Job in Johannesburg, 2000, South Africa
Listing for: Rmbwestport
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading financial institution in Johannesburg is seeking a Customer Experience Specialist to enhance the customer journey. In this role, you will analyze customer needs and behaviors, build collaborative relationships, and ensure service excellence. The ideal candidate will have strong research analysis skills and experience in managing customer interactions across various channels. This position offers a full-time role with a focus on improving customer satisfaction and operational efficiency.
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