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Customer Support Manager: Scale Ops & Elevate

Job in Johannesburg, 2000, South Africa
Listing for: 10bet
Full Time position
Listed on 2026-02-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner, Client Relationship Manager
  • Management
    Event Manager / Planner, Client Relationship Manager
Job Description & How to Apply Below
Position: Customer Support Manager: Scale Ops & Elevate Experience
A leading online gaming company is looking for an experienced Customer Service Manager to establish and lead its customer service team. The role involves overseeing daily operations, recruitment, and training, while enhancing customer satisfaction scores such as NPS and CSAT. The ideal candidate will have over four years of management experience in an operational customer service setting and a strong focus on achieving strategic goals.

The position requires excellent communication skills and the ability to motivate teams in a fast-paced environment.
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