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Banking Voice Agent – Fraud & Customer Care; EN​/ES

Job in Johannesburg, 2000, South Africa
Listing for: Genpact
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Banking Voice Agent – Fraud & Customer Care (EN/ES)
A global technology services company is looking for a Banking Customer Care Voice Agent in Johannesburg. The role involves addressing fraudulent activity calls and assisting clients in resolving issues. Candidates must have a high school diploma and basic knowledge of Word and Excel. Strong customer service skills are desired, along with flexibility in schedules. This is an opportunity to work with a leading force in AI and digital innovation while contributing to meaningful change.
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