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Customer Success Mgr./ CSM Account Manager Client Relationship Manager Customer Service Rep

Senior Enterprise Customer Success Manager

Job in Johannesburg, 2000, South Africa
Listing for: Diligent
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
A leading governance SaaS company based in Johannesburg seeks a Customer Success Manager II to oversee accounts and enhance customer experience. This role involves managing customer relationships, driving satisfaction through proactive account management, and collaborating with various internal teams. Candidates should have extensive customer success experience and strong communication skills. This position offers a flexible work environment where in-person engagement is encouraged.
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Position Requirements
10+ Years work experience
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