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Customer Success Mgr./ CSM CRM System Account Manager Technical Support

Enterprise SaaS Customer Success Manager

Job in Johannesburg, 2000, South Africa
Listing for: Diligent
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System, Account Manager, Technical Support
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Success Manager II in Johannesburg who will oversee a portfolio of accounts to ensure a remarkable customer experience. This role includes managing customer needs, enhancing client satisfaction through strong relationships, and collaborating with cross-functional teams. Ideal candidates should have over 5 years of experience, with expertise in account management and CRM applications like Salesforce.

The position offers flexibility, comprehensive health benefits, and a commitment to diversity.
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