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Caredesk Supervisor: Elevate Customer Experience & QA
Job in
Randburg, Johannesburg, 2000, South Africa
Listed on 2026-01-29
Listing for:
Tracker South Africa
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting Care Desk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge of relevant systems. Benefits include medical aid and provident fund.
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