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Customer Service Rep

Customer Experience & Process Improvement Specialist

Job in Johannesburg, 2000, South Africa
Listing for: FirstRand
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading financial institution in Johannesburg is looking for a Customer Service Specialist to deliver exceptional service and handle customer complaints. The ideal candidate will hold a diploma and have 3 to 5 years of relevant experience, along with proficiency in tools such as Hogan, XDS, Win Deed, and MS Office.

This role offers opportunities for networking and process innovation. Candidates with disabilities are encouraged to apply as part of the company's equity plan.
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