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Claims Process Coach - Customer Experience & QA Mentor

Job in Johannesburg, 2000, South Africa
Listing for: Telesure Investment Holdings (TIH)
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve team performance and customer satisfaction.
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