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Fraud CX & Insights Strategist

Job in Johannesburg, 2000, South Africa
Listing for: Absa Bank Limited
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading financial institution in Johannesburg is seeking a dynamic Customer Experience & Communications Specialist. The role involves shaping customer-centric initiatives and driving improvements in customer experience. Candidates should possess a relevant degree and 3-5 years of experience in retail banking or customer insights. The position supports the delivery of the Fraud Customer Strategy and enhances trust and loyalty through proactive solutions.

This opportunity highlights the importance of customer advocacy within the team.
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