Travel Consultant

Job in Johannesburg, 2000, South Africa

Listing for: Datacentrix

Full Time position
Listed on 2026-01-20

Job specializations:

Customer Service/HelpDesk
Travel Industry, Customer Service Rep, Bilingual

Responsibilities

Handle all aspects of local travel for travellers

Provide literature and information to clients concerning local accommodation, fares and travel regulations

Discuss client requirements and advise on suitable options

Plan, prepare and cost itineraries (travel plans) for clients

Make air travel, accommodation, car hire, group bookings, conference, meetings and related bookings

Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements

Obtain the necessary required travel authorisations prior to issuing travel documentation

Issue air travel tickets, accommodation and car hire vouchers and all relevant documentation (in line with the company’s travel policy and procedures)

Understand Electronic Miscellaneous Document (EMD) and New Distribution Capability (NDC)

Collect payments and maintain records of transactions

Assist with changes to travel arrangements and bookings where required

Filing of travel documentation and maintaining records, traveller profiles etc.

Support clients with understanding, awareness and utilisation of the various airline loyalty programmes

Effectively research travel options and related information

Practice teamwork and have the enthusiasm to assist colleagues

For more information please contact:

Koketso Malete

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