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Customer Success Mgr./ CSM Customer Service Rep

Banking Customer Experience Specialist

Job in Johannesburg, 2000, South Africa
Listing for: FirstRand
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A reputable banking institution in Johannesburg seeks candidates for a customer interaction role. Applicants should have administration experience in a banking environment, particularly in managing customer queries and inbound calls. Successful candidates will manage calls and electronic communications, ensuring high customer satisfaction. Responsibilities include building relationships, innovating for better customer experience, and adhering to service delivery standards. Apply before 22/01/26 for consideration.
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