Business Development Manager

QUALIFICATIONS & EXPERIENCE

Required:

• Sales/Marketing Diploma (equivalent to an NQF level 5 is preferable)
• At least 3-5 years experience in the travel industry
• Strong written and verbal communication skills, including technical writing skills
• Must demonstrate strong critical thinking capabilities and problem-solving skills
• Accuracy and attention to detail are imperative.

Knowledge Required (non-negotiable):

• Knowledge of systems (OBT), applications (Zoho Expense) and technologies (Concur) used in the travel industry
• Must be highly proficient in Office 365 products especially Microsoft Excel, Word, Teams, MS Project, Visio and PowerPoint but not limited to these MS packages
• Knowledge of business analysis
• Experience in Operational reporting inclusive of the company's pricing & budgeting
• Proficient in CRM tools, Expense management tools and contemporary OBT solutions
• Travel industry competitive processes and client nuances
• Knowledge and experience in deploying the company global products, solutions and processes
• Excellent time management skills and the ability to work on multiple projects ensuring progress simultaneously especially in meeting RFP deadlines
• Highly performance driven in a competitive sales and commercial environment
• A customer-focused approach with effective liaison/interaction skills at an executive level
• Effective presentation skills (including formal presentation skills) along with excellent questioning techniques and listening skills