Administrator, Office Administrator​/ Coordinator, Business

🚀
Join Lesaka as a Growth Administrator in the Partnerships Team!

📍
Location: Office-based within your assigned region

👩 💼
Reporting To: National Partner Manager - Banking & Strategic Partnerships

📊
Direct Reports: None

Become part of Lesaka’s Growth Organisation — a dynamic team driving merchant acquisition, activation, revenue growth, and retention across our integrated product suite:

💳
Card | 💰
Cash | 💼
Capital | 🖥️
Software | 🔗
VAS Portfolios

As a Growth Administrator in the Partnerships team
, you’ll be the operational backbone of the Growth team, ensuring smooth processes, accurate data, and efficient execution. Your work enables our Growth Executives and Partners to focus on what matters most:
expanding our merchant network and enabling financial inclusion through technology-driven solutions.

• 📂
  Growth Process Administration – Prepare onboarding packs, track deals, and maintain version control.
• 🖥️
  CRM & Pipeline Management – Update Dynamics/Salesforce daily, generate reports, and keep data clean.
• 📈
  Marketing Lead Management – Capture and track inbound leads, monitor conversions, and liaise with Marketing.
• 📊
  Reporting & Data Consolidation – Compile dashboards, track KPIs, and highlight trends.
• 📅
  Coordination & Scheduling – Organize meetings, merchant sessions, and activation timelines.
• ✔️
  Compliance & Record Keeping – Ensure documentation meets standards and maintain confidentiality.

• 🔍
  Attention to Detail – Accuracy is your superpower!
• 📚
  CRM Proficiency – Familiar with Dynamics or Salesforce.
• 📅
  Organizational Skills – Juggle multiple priorities with ease.
• 📈
  Analytical Thinking – Spot patterns and flag issues.
• 🤝
  Collaboration & Communication – Work seamlessly with teams.
• ✅
  Process Discipline – Follow governance and compliance rigorously.
• 💡
  Initiative – Anticipates needs and resolves operational challenges before they impact performance.
• 🔄
  Adaptability – Adjusts to shifting priorities while maintaining quality and control.
• 🔐
  Confidentiality & Integrity – Handles merchant and internal information with the highest level of trust.

• ✔️ Minimum 3–5 years’ administrative or coordination experience within sales, merchant services, or financial environments.
• ✔️
  
  Experience with
  CRM systems such as Dynamics or Salesforce.
• ✔️ Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
• ✔️ Understanding of merchant onboarding or activation processes preferred.
• ✔️
  Matric required
  ; tertiary qualification in Business Administration, Commerce, or Marketing advantageous.

Be part of a fast-paced, innovative team that’s shaping the future of financial inclusion. Every role matters — and yours will make a real impact!