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Risk Manager/Analyst

Service Recovery Leader – Banking & Escalations

Job in Johannesburg, 2000, South Africa
Listing for: Rmbwestport
Full Time position
Listed on 2026-02-01
Job specializations:
  • Business
    Risk Manager/Analyst
Job Description & How to Apply Below
A leading financial institution in Johannesburg is seeking a Service Recovery Manager to lead a team in ensuring exceptional client service levels and effective complaint management. The ideal candidate should have a degree in management and over 5 years of experience in the service recovery industry, preferably within banking or insurance. This position emphasizes analytical skills, complaint handling, and cross-functional collaboration.

Applications close on February 8, 2026, and appointments will align with the equity plan.
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