Business Support Specialist Job Johannesburg area,South Africa,Business

Description

To proactively research, identify, and develop growth opportunities within existing business portfolios, enabling the unlocking of new revenue streams. This job supports operational and strategic initiatives by leveraging data insights, stakeholder collaboration, and continuous improvement practices to enhance business performance. The incumbent contributes to the optimisation of business processes, supports decision-making through analysis, and ensures alignment with organisational goals.

Increased growth and volumes through successfully obtaining business opportunities

Will be required to call customers daily to verify policy details and obtain the relevant documentation

Manage costs / expenses within approved budget to achieve cost efficiencies

Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions

Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members

Identification of new lead opportunities within industries not previously pursued to be shared with the industry

Support with target balancing and structuring by applying own Cash knowledge and understanding the impact of the limit requirements for the client to use our Online solutions

Comply with governance in terms of legislative and audit requirements

Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved

Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist

Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provide to Banking Specialists

Manage own development to increase own competencies

Education and Experience

Matric (Grade 12)

NQF Level 5/ Diploma

3 to 5 years of experience dealing with Administration

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06/02/26

All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


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