Senior Business and Process Analyst

Key purpose:

The Senior Business and Process Analyst, Business Analysis, Proposal Management, Sales Process Planning and Design will work on the business process related to sales proposal generation. Your role will involve developing strategies that streamline the way proposals are generated and managed. You'll also be responsible for maintaining a comprehensive knowledge base of all relevant processes within our company so you can easily identify new opportunities to improve existing procedures or set up new ones.

Duties and responsibilities:

• Develop and implement repository
• Provide methodology to keep business rules updated at all times
• Define and implement governance framework
• Implement advanced strategies for gathering, reviewing and analyzing data requirements
• Provide strategic and operational thinking that enables the group to focus on the big picture
• Develop management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
• Assess business holistically and development the business architecture
• Develop and validate both current-state and future-state maps with cross[1]functional teams and/or customers
• Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
• Define a set of KPIs that allow management to measure performance of the business as a whole
• Document business requirements
• Document business processes
• Translating and simplifying requirements
• Prioritize requirements and create conceptual prototypes and mock-ups
• Apply best practices for effective communication and problem-solving
• Researching possible software solutions to increase work efficiency
• Continuously refine data architecture

Qualifications and experience:

• BCom Degree or equivalent qualification
• Business and process analysis certification
• Customer Experience knowledge and experience
• Minimum of 5 years experience in Business and Process Analysis
• Experience with working with African markets would be an advantage
• Excellent understanding of business and process design principles and methodologies and proven track record