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Data Analyst Business Analyst

Business Analyst

Job in Johannesburg, 2000, South Africa
Listing for: Hire Resolve
Full Time position
Listed on 2026-01-23
Job specializations:
  • Business
    Data Analyst, Business Analyst
Job Description & How to Apply Below

Overview

Our client is urgently in search of an experienced Business Analyst to join their team.

Responsibilities:

  • Under the direction of a supervisor, perform research and requirements gathering; process analysis; investigation of existing functionality; gap analysis; participation in the design of new functionality; ensure functionality/products satisfy the client requirements.
  • Participate in project walkthroughs: business requirements gathering, design walkthrough, functional test plans and implementation sessions.
  • Prepare details to use case descriptions for the development team to implant the solution’s key functionality.
  • Perform product testing to ensure product quality is maintained.
  • Contribute to the implementation of new products and communicate effectively between internal and external stakeholders to ensure product satisfaction is maintained.
  • Provide user training.
  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Prepare SLA or other reports required on client account status.
  • Provide first-line support to SLA clients.
  • Collaborate with the development team to create Statements of Work, where required.
  • Assist with challenging client requests or issue escalations as needed.
  • Find ways to increase the quality of customer service.

    • Requirements:

  • 5+ Years of experience
  • Excellent communicator
  • Attention to detail.
  • Able to facilitate client meetings.
  • Able to create high-quality work products.
  • Able to conduct detailed analysis using relevant tools.
  • Excellent problem-solving skills.
  • Able to deal in a fast pace and high-pressure environment.
  • Understands the underlying data requirements to operate digital processes.
  • Experience in developing business cases.

    • Please have a look at our website for other exciting career opportunities

    Full Time

    Company Social

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