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Sales Operations Analyst

Job in Johannesburg, 2000, South Africa
Listing for: RELX
Full Time position
Listed on 2026-01-22
Job specializations:
  • Business
    Sales Analyst, Business Development, Business Systems/ Tech Analyst, Business Analyst
Job Description & How to Apply Below

About the role

We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.

Key Responsibilities:

  • Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
  • Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
  • Identify inefficiencies in the sales process and recommend operational improvements.
  • Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
  • Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
  • Contribute to strategic planning and quarterly business reviews.
  • Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.

    • Qualifications:

  • Experience in Sales Operations, Business Analytics, or related roles.
  • Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
  • Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
  • Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
  • Commitment to continuous learning and improvement.
  • Ability to work effectively in a diverse and inclusive team environment

    • Work in a Way That Works for You

    We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.

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