Vehicle Estimator

Job Description

Directly dealing with insurance assessors, logging additional damage with the insurance assessors and getting them authorised.

Job Responsibilities

1.Estimate quotations on damaged vehicles.

• Ensure visual inspection of damaged vehicle on arrival, in presence of customer or assessor.
• Conduct/Provide basic estimation on damaged vehicle.
• Assess vehicle damage in conjunction with insurance assessor.
• Check vehicle for any additional upsells.
• Establish accurate vehicle damage costs using Audatex.
• Ensure that you follow up with clients.
• Send quote to insurer and client within company standard.

2.Submit quotations completed quotes to relevant parties

• Submit repair quote to Insurer within prescribed timelines.
• Inform customer of quoting process throughout via ASC/Capacity Planner.
• Ensure internal repair quotation is approved by ARC Manager and Insurer.
• Submit approved repair quotation to conversions clerk.

3.Costing enquiries in excess of approved quotation

• Establish reason for excess of approved repair work.
• Liaise with Insurer on reason, cost and status of excess repair work.
• Ensure customer is informed of additional work done on vehicle via CRM/Foreman Assist in sourcing available parts within scope.