Business Support Specialist

Overview

To proactively research, identify, and develop growth opportunities within existing business portfolios, enabling the unlocking of new revenue streams. This job supports operational and strategic initiatives by leveraging data insights, stakeholder collaboration, and continuous improvement practices to enhance business performance. The incumbent contributes to the optimisation of business processes, supports decision-making through analysis, and ensures alignment with organisational goals.

Hello Future Business Support Specialist — The Business Support Specialist I provides value-adding administrative and business support to executive level line managers, as well as to the business unit as a whole. The focus is on delivering high-quality stakeholder support and running efficient office operations. The position includes Personal Assistant and Office Management responsibilities, provided on request, to support senior stakeholders and ensure the smooth functioning of the office environment.

• Provide administrative support to senior stakeholders, including meeting coordination, travel arrangements, and any other administrative assistance when required.
• Manage employee engagement and social events for the business unit that contributes to building positive employee morale and connection, applying an innovative approach.
• Coordinate office administration activities, including facilities support, supplier liaison, stock and equipment management, and general office logistics.
• Apply a proactive approach in establishing and maintaining a physical office environment that is welcoming, attractive, and fit for purpose.
• Prepare meeting packs, agendas, minutes, and follow-up action trackers.
• Assist with onboarding coordination, access management, and general employee support administration where required.
• Deliver an exceptional service that exceeds stakeholder expectations through proactive, innovative, and appropriate solutions.
• Cultivate and maintain objective, professional working relationships with internal and external stakeholders.
• Act as a reliable coordination point between stakeholders to ensure timely information flow and execution of agreed actions.
• Handle confidential information with discretion and professionalism.
• Identify opportunities to improve administrative and operational processes within the office and drive the implementation of these processes.

• Preferred Qualification - Bachelor of Commerce Degree / advanced Diploma in Business Management
• Experience:
  
  2 to 5 years' experience

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below.

10/02/26

All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.