Operations & Administrative Assistant

About the Role

We are looking for a reliable and detail-oriented Operations & Administrative Assistant to support our business operations and client-facing activities. This role is ideal for someone who enjoys organisation, systems, and providing day-to-day support to keep a business running smoothly.

Availability during US Eastern Time (EST) working hours is required.

• Capture, update, and manage data accurately

• Assist with email, text, and call follow-ups

• Support outreach campaigns and basic script updates

• Manage tasks using

• Update and maintain CRM records (e.g. Close CRM or Salesforce)

• Assist with client onboarding information and documentation

• Maintain internal documents and shared folders

• Provide general administrative and operational support

• Good organisational skills and attention to detail

• Comfortable using computers, email, and online systems

• Willingness to learn CRMs and task management tools

• Reliable, punctual, and able to manage multiple tasks

• Clear written communication skills

Previous experience in administration, office support, operations, or sales support is beneficial but not required.

• Hours: US Eastern Time (EST)

• Start: Part-time, with opportunity to move full-time

• Location: Remote (South Africa)

• Compensation: Market-related and based on experience

• Stable role with a growing business

• Opportunity to learn systems and processes

• Exposure to international clients and teams

• Long-term potential for the right candidate