Data Quality Assurance Administrator

Overview

Johannesburg, South Africa | Posted on 09/30/2025

Smart Start is a successful national network of NGOs and partners that is realising quality, affordable early learning for all children aged three to five. We are achieving this by scaling a network of and building a platform for providers, achieving specific ecosystem transformations with governments and partners, and promoting early learning as a priority societal cause.

• Data Verification
  • Review submitted documents for accuracy and completeness.
  • Identify errors, inconsistencies, and missing evidence.
  • Compile lists of errors and gaps in documentation.
  • Track and report work weekly, highlighting basic patterns and recurring issues.
• Document Management
  • Administer large volumes of documents efficiently and accurately.
  • Scan, upload, download, and print documents as needed.
  • Apply consistent naming and filing conventions for both paper-based and electronic records.
  • Maintain an auditable record of all franchisee value chain activities to ensure full compliance.
  • Collaborate across departments to ensure timely and accurate uploads to Smart Link.
• Stakeholder Engagement
  • Follow up with relevant stakeholders to obtain missing documents or information.
  • Communicate with implementing partners, coaches, and other stakeholders to provide guidance on documentation standards.
  • Escalate recurring issues and contribute to collective problem-solving around documentation and data workflows.
• Reporting and Analysis
  • Report on figures and trends using Excel or other tools.
  • Support the team in identifying systemic issues and proposing improvements.
  • Work under tight deadlines while maintaining high standards of accuracy and completeness.

Key Person Specifications

Desired Competencies

• Exceptional attention to detail and accuracy.
• Effective time management and ability to meet tight deadlines.
• Professional and clear communication.
• Proactive stakeholder engagement and follow-up.
• Familiarity with CRM systems (Microsoft Dynamics 365 is advantageous).
• Proficiency in Microsoft Outlook, Word, Excel, Zoom, and Teams.

Desired Experience

• Experience in high-volume document and data handling.
• Proven ability in document checking, scanning, uploading, and filing.
• Experience in work tracking and reporting.
• Prior engagement with stakeholders to resolve data/document gaps.

Desired Qualifications

• Post-matric qualification or equivalent experience.