Debtors Clerk

Main Responsibilities:

• Ensure customer invoices are accurately generated and issued on time.

• Monitor customer accounts to identify outstanding debts.

• Perform regular debtor reconciliations to ensure account accuracy.

• Follow up with customers regarding outstanding payments in a professional manner.

• Allocate receipts correctly and maintain accurate debtor records.

• Investigate and resolve discrepancies related to accounts receivable.

• Prepare regular reports on debtor balances, aging, and collection efforts.

• Work closely with sales and operational teams to resolve account queries and payment disputes.

• Maintain organized and easily retrievable debtor documentation.

• Adhere to Il Molino’s policies, standards, and legal requirements relating to debt collection.

• Communicate clearly and timeously with both internal and external stakeholders regarding account statuses.

• Proactively suggest improvements for debtor management and cash flow optimization.

Knowledge and

Experience:

Experience

Required:

• Minimum of Matric (Grade 12).

• Relevant tertiary qualification in Accounting, Finance, or Credit Management is highly advantageous. If the candidate does not have the relevant tertiary education then direct experience of the position is required for a minimum of 3 years.

• Minimum of 3 years' experience in a similar debtors/accounts receivable role.

• Experience with in a manufacturing or FMCG environment is an advantage. Knowledge Areas:

• Strong understanding of debt collection processes and financial reconciliations.

• Excellent negotiation, interpersonal, and communication skills.

• High attention to detail and problem-solving ability.

• Customer service orientation with a professional approach to collections.

Languages:

• Proficient in English.

• Afrikaans proficiency is an advantage.

Systems Proficiency:

• Intermediate Excel skills as a minimum are essential.

• Experience using Pastel Partner or similar accounting packages