Transportation Manager

JOB SUMMARY

This is an Operations position responsible for managing the activities associated with Delivery. Responsibilities include but are not limited to, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.

• Handles the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensures that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Assures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
• Manages labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
• Prepares work schedules including extra work days and shifts as needed.
• Oversees the proper selection, purchase, and utilization of company assets in support of the Delivery department.
• Coordinates required repairs with proper departments as necessary.
• Checks the effectiveness of daily routing activities to ensure all established key performance indicators (KPI) and Sales/customer satisfaction goals are met.
• Suggests efficiency ideas, cost reduction measures and assists with the implementation of delivery changes.
• Observes the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Establishes the use and updating of productivity and routing software systems.
• Preserves associate relations through regular department or pre-shift meetings.
• Maintains on-going interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale.
• Submits and respond to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces Company policies and procedures.
• Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (as qualified).

Education

• High school diploma or General Education Development (GED) or equivalent combination of education and related experience.
• 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.

Experience

• 1-3 years' related experience and/or training.

Certificates, Licenses, and Registrations

• Valid Class A Commercial Driver License meeting company standards.
• Complete a Sysco approved defensive driving program.
• Haz Mat and Doubles Certification.

Professional Skills

• Ability to read, comprehends, write and speak English.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Capable of writing reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Can add, subtracts, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or…