Senior Engagement Manager, WWPS ProServe, National Security; NatSec

Senior Engagement Manager, WWPS Pro Serve, National Security (Nat Sec)

Gain AI‑powered advice and exclusive features on this job.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes.

Applying AWS frameworks like Well‑Architected and the Cloud Adoption Framework, while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.
• Validate solutions against business goals and manage technical risks.

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
• 5+ years experience in cloud computing.
• Experience in project management of technical programs.
• 5+ years of customer‑facing, large scale implementation consulting experience across multiple cross‑functional teams, as well as 5+ years of hands‑on experience with enterprise‑level IT projects that followed documented methodologies such as Agile and used project management tool sets (Confluence, Jira, etc.) and source code management products.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
• Experience supporting National Security mission systems, and the ability to represent AWS within the customer's environment, driving discussions with senior personnel regarding trade‑offs, best practices, project management, and risk mitigation.
• Hold at least one active project management certification, understand the value proposition of the public cloud and has delivered cloud engagements, presented to C‑level executives and technical subject matter experts, balanced multiple stakeholders, and managed projects with 10+ resources, 6+ months, or $250k+ in contract value.

Diverse Experiences: AWS values diverse experiences. Even if…